Shipping policy

Responsibility for ownership of the goods passes to the purchaser once the item has been delivered.

Unless otherwise advised, delivery will be made by a fully-insured courier service, within normal business hours.

The charge for delivery will be shown at the final checkout stage before final submission. Craftine Limited cannot guarantee delivery times or dates. The delivery charge shown is a standard charge and does not constitute a guarantee of delivery date from the time you have placed an order.

All delivery times and dates are subject to stock availability, order backlog, and weekend or Bank Holiday exceptions. Craftine Limited does not, therefore, compensate for delayed orders.

Damages/shortages must be notified within 3 working days of delivery.

This does not affect your statutory rights.

Domestic Orders (within Ireland) with a value of over €199 are shipped free of charge unless otherwise stated.